Veterinary LaboratoriesVet In Progress plus

Dimitra B. Bitchava

About our labThe implementation of diagnostic laboratory tests in biological samples of animal origin

The Veterinary Laboratories VET IN PROGRESS PLUS visualize and aim to the official and internationally accepted technical adequacy and reliability concerning the implementation of diagnostic laboratory tests in biological samples of animal origin.

The Management and the laboratory staff believe in the need of providing quality services in the sector of Veterinary Diagnostics. We also believe in the continuous improvement and we commit to the following principles that constitute the Quality Policy of the laboratory:
1. The independence of the management and the laboratory staff, in order to secure the objectivity and the integrity of the laboratory.
2. The credit application and continuous improvement of the Quality System according to international standards ISO/IEC 17025:2005 and ISO 9001:2008. In addition the credit application of the regulations and suggestions of the Hellenic Accreditation System (E.S.Y.D) concerning the conduction of the laboratory tests.
3. The continuous provision of high quality services to the vets that comply with their requirements and the application of several methods according to the Hellenic Accreditation System (E.S.Y.D).
4. The protection of confidential information of the clients and the protection of property rights.
5. The continuous training of the laboratory staff in order to secure a high level of expertise conducting clinical laboratory tests and dealing with quality issues.
6. The continuous and up to date informing of the laboratory staff. In this way each employee is fully aware of the importance of his/her acts and the correct application of the quality system (ISO/IEC 17025:2005 and ISO 9001:2008).

About our lab We commit to the following principles that constitute the Quality Policy of the laboratory

7. The ensuring of accuracy and precision of the test results by implementing systematic external and internal quality audits (interlaboratory comparisons).
8. The use of proper equipment and the ensuring of specific facilities and environmental conditions for the proper conduct of laboratory tests.
9. The efficient and systematic maintenance, calibration and verification of equipment and installations.
10. The constant updating and monitoring of the current version of the standard applicable in the laboratory methods. In addition the constant use of relevant references.
11. The compliance, supervision and continuous improvement of the safety rules in the laboratory.
12. The compliance with laws and other requirements.
13. The valid treatment of complaints and objections by following documented procedures.
Κλινική Χημεία

About our labThe management commits to secure the objectivity and integrity of our laboratory

The Management commits to provide all the necessary means and resources in order to observe and apply the Quality Policy and also secure the objectivity of the laboratories. Furthermore the management commits to the use of proper professional laboratory practices and the reliability of the test results. The Management ensures the integrity of the quality system when changes are applied to it.

The Director of the laboratory has the responsibility of the implementation in practice of the principles of the quality policy from all the laboratory staff. The Quality Manager has the responsibility of monitoring the implementation, the operation of the quality system and all the matters relating to quality.

All the laboratory staff that is involved in the activities of the conduction of clinical tests has the responsibility to be informed about the documentation of quality and implement the quality policy and the procedures of the quality system at his/her work.

The quality policy is engraved by the Management of the laboratory and is periodically reviewed by the Board of Quality.

The Management of the Laboratories

About our labCompliance with GDPR provisions

The company has taken the appropriate actions to comply with the provisions of the GDPR.

Thus, based on the new Regulation for the Protection of Personal Data, the appropriate organizational and technical measures are taken for the security of your data, the assurance of their confidentiality, their processing and their protection from accidental or non-destruction, alteration. prohibited dissemination or access and any other form of unfair processing.

The Administration of Laboratories